Saturday, July 4, 2009

SAP Biller Direct

Electronic bill presentment and payment

The future of billing lies in SAP Biller Direct which is really quite simple. Instead of sending printed bills, vendors can electronically send bills to their customers and share account informations with them. Customers can then their invoices on a vendor’s Web site. The bills are paid electronically by credit card or direct debit.

SAP Biller Direct not only reduces media fragmentation, it also allows vendors to interact with their customers, for example, when processing insufficient payments or providing customer service. SAP Biller Direct cuts costs and boosts customer retention, giving companies a competitive edge by providing up- and cross-selling options.

The new Biller Direct solution of SAP ERP provides customers with all these benefits and takes the strategy a step further. While most Biller Direct solutions generally only present bill data to customers, the SAP Biller Direct solution allows bill recipients to check their account balance and view their overall status with the vendor. The new Biller Direct solution of SAP ERP provides customers with all these benefits and takes the strategy a step further. While most Biller Direct solutions generally only present bill data to customers, the SAP Biller Direct solution allows bill recipients to check their account balance and view their overall status with the vendor.

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